:root{--primary: #1a63e6;--dark: #0d1b3e;--bg: #f4f7fc;--surface: #fff;--border: #e9eef6;--muted: #7b879e;--green: #16a36b;--red: #e23b4e}*{box-sizing:border-box}body{margin:0;font-family:Tajawal,system-ui,-apple-system,Segoe UI,sans-serif;font-weight:500;background:var(--bg);color:var(--dark);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;line-height:1.6;letter-spacing:0}h1,h2,h3,h4{font-weight:800;letter-spacing:-.2px;line-height:1.35}button,input,textarea,select{font-family:inherit}a{color:inherit;text-decoration:none}.btn{border:none;border-radius:12px;padding:10px 16px;font-weight:700;cursor:pointer;font-family:inherit;font-size:14px}.btn-primary{background:var(--primary);color:#fff}.btn-green{background:var(--green);color:#fff}.btn-red{background:var(--red);color:#fff}.btn-ghost{background:#eef3fb;color:var(--primary)}.card{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:18px;box-shadow:0 6px 16px #0d1b3e0a}.layout{display:flex;min-height:100vh}.sidebar{width:240px;background:var(--surface);border-left:1px solid var(--border);padding:24px 16px;display:flex;flex-direction:column;gap:6px}.sidebar h1{font-size:22px;margin:0 8px 20px;color:var(--primary)}.navlink{padding:12px 14px;border-radius:12px;color:var(--muted);font-weight:600}.navlink.active{background:#eaf1fe;color:var(--primary)}.content{flex:1;padding:28px}.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:16px}.stat{font-size:34px;font-weight:800}.stat-label{color:var(--muted);font-size:14px}.row{display:flex;align-items:center;justify-content:space-between;gap:12px}.list{display:flex;flex-direction:column;gap:12px}.muted{color:var(--muted);font-size:13px}.login-wrap{display:grid;place-items:center;min-height:100vh}.login-card{width:360px}.input{width:100%;height:46px;border:1.5px solid #e5ebf4;border-radius:12px;padding:0 14px;font-family:inherit;font-size:15px;margin-top:6px}.label{font-size:13px;font-weight:600;color:#54607a}.badge{padding:3px 10px;border-radius:99px;font-size:12px;font-weight:700}.pill-pending{background:#fdf1dc;color:#b27a0a}.pill-approved,.pill-active,.pill-available{background:#e4f6ee;color:#16a36b}.pill-rejected,.pill-suspended,.pill-unavailable{background:#fceaec;color:#e23b4e}.pill-alternative{background:#fdf1dc;color:#b27a0a}.pill-info{background:#eaf1fe;color:#1a63e6}h2{margin-top:0}.page-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:18px;gap:12px;flex-wrap:wrap}.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.table{width:100%;border-collapse:collapse;background:var(--surface);border:1px solid var(--border);border-radius:16px;overflow:hidden}.table th,.table td{text-align:right;padding:12px 14px;border-bottom:1px solid var(--border);font-size:14px}.table th{background:#f7f9fc;color:var(--muted);font-weight:700;font-size:13px}.table tr:last-child td{border-bottom:none}.table .actions{display:flex;gap:6px;justify-content:flex-start}.btn-sm{padding:6px 12px;font-size:13px;border-radius:10px}.field{margin-bottom:14px}.field label{display:block}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.switchrow{display:flex;align-items:center;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--border)}.muted-sm{color:var(--muted);font-size:12px}.code{font-family:ui-monospace,Menlo,Consolas,monospace;background:#f4f7fc;padding:8px 12px;border-radius:10px;font-size:13px;word-break:break-all}.toast{padding:10px 14px;border-radius:12px;font-size:14px;margin:10px 0}.toast-ok{background:#e4f6ee;color:#16a36b}.toast-err{background:#fceaec;color:#e23b4e}.empty{color:var(--muted);padding:24px;text-align:center}.inbox{display:grid;grid-template-columns:340px 1fr;gap:16px;height:calc(100vh - 150px)}.inbox-list,.inbox-thread{background:var(--surface);border:1px solid var(--border);border-radius:16px;overflow:hidden;display:flex;flex-direction:column}.inbox-search{padding:14px;border-bottom:1px solid var(--border)}.inbox-tabs{display:flex;gap:6px;margin-top:10px}.tab{flex:1;border:none;background:#f1f5fb;color:var(--muted);padding:8px;border-radius:10px;font-weight:700;font-size:13px;cursor:pointer}.tab-active{background:#eaf1fe;color:var(--primary)}.inbox-rows{overflow-y:auto;flex:1}.convo{width:100%;display:flex;align-items:center;gap:10px;text-align:right;padding:12px 14px;border:none;border-bottom:1px solid var(--border);background:transparent;cursor:pointer;font-family:inherit}.convo:hover{background:#f7f9fc}.convo-active{background:#eaf1fe}.avatar{width:42px;height:42px;flex:0 0 42px;border-radius:50%;background:#dce8ff;color:var(--primary);font-weight:800;display:grid;place-items:center;font-size:14px}.convo-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}.convo-top{display:flex;justify-content:space-between;gap:8px;align-items:baseline}.convo-name{font-weight:700;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.convo-time{color:var(--muted);font-size:11px;flex:0 0 auto}.convo-bottom{display:flex;justify-content:space-between;gap:8px;align-items:center}.convo-snippet{color:var(--muted);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.unread{background:var(--green);color:#fff;font-size:11px;font-weight:800;min-width:20px;height:20px;border-radius:10px;display:grid;place-items:center;padding:0 6px}.dot{width:9px;height:9px;border-radius:50%;flex:0 0 auto}.dot-bot{background:#1a63e6}.dot-human{background:var(--green)}.inbox-thread{background:#f5f7fb}.thread-empty{flex:1;display:grid;place-items:center;color:var(--muted)}.thread-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 18px;background:var(--surface);border-bottom:1px solid var(--border)}.thread-body{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:8px}.msg-row{display:flex}.msg-row.out{justify-content:flex-end}.msg-row.in{justify-content:flex-start}.bubble{max-width:70%;padding:8px 12px;border-radius:14px;font-size:14px;box-shadow:0 1px 2px #0d1b3e0f}.bubble.out{background:#d7f3df;border-top-left-radius:4px}.bubble.in{background:#fff;border:1px solid var(--border);border-top-right-radius:4px}.bubble-text{white-space:pre-wrap;word-break:break-word}.bubble-meta{color:var(--muted);font-size:10px;margin-top:4px}.thread-input{display:flex;gap:8px;padding:14px;background:var(--surface);border-top:1px solid var(--border)}.thread-input .input{margin-top:0}